Frequently Asked Questions

Ice Bath Intel

  • Ice baths and cold immersion can be physically demanding and may not be suitable for everyone. Please consult with your physician or healthcare provider before starting any cold immersion practice. Individuals with certain cardiovascular issues or unregulated blood pressure should not attempt cold immersion. Jaide Wellness is not a substitute for medical advice and does not make any representations as a medical professional.

    It’s inadvisable to do an ice bath while under the influence of alcohol or drugs. Because these substances impair judgement, you may increase your risk of becoming hypothermic.

    Always prioritise your health and safety when considering cold immersion.

  • An ice bath is a form of cold water immersion where you plunge in water below 15°C to activate the cold shock response - a powerful reset for both body and mind.

  • The benefits are plentiful - from boosting mental clarity and mood to reducing inflammation and muscle soreness, ice baths offer a whole system refresh. You’ll also get a surge of dopamine and endorphins, leaving you feeling energised and accomplished. See our full explanation of the benefits here, or read our comprehensive eBook guide, a bonus with every purchase.

  • We'd recommend starting with a 20 second plunge. Over time, you can stay in longer - but there's no need to do long sessions to see results! Just 1-3 minutes is sufficient to get the benefits of cold exposure. Plunging between 1 & 3 times a week is optimal. As always, listen to your body and don't over do it too soon.

  • Jaide’s Portable Ice Bath is designed for effortless setup. Simply unfold, set up the poles, blow up the rim, fill with cold water, and add ice.

  • To keep your water fresh, drain and refill regularly. Alternatively, our baths come with an inner and outer lid to keep the water clean while not in use. Avoid keeping the same water for more than a week at a time.

  • Putting your head under the water in an ice bath can accelerate heat loss. It may feel refreshing if practiced safely, but is not necessary to achieve the benefits of the cold shock response.

  • The safest way to recover is slowly and gradually after the bath. Don't jump straight into a hot shower - this will actually promote a drop in your core temperature! Rather, rug up in warm clothes, drink a warm beverage, and keep your body moving. It's the best time to get those steps in!

Glow Bowl Lowdown

  • The Glow Bowl is an ergonomically shaped ice facial bowl designed specifically for the face. Unlike a regular kitchen bowl, it’s built for ease and to fit any face. It reduces steps, reduces mess and reduces time

  • Fill the ice-tray with water and store flat in your freezer. Once frozen, pop the walls of the product up into the bowl shape and fill with water. Dip your face in for the recommended time (approx 10 seconds), as many times as you like. Empty the water, flatten bowl down and re-freeze for tomorrow morning!

  • It’s designed to sit right after cleansing, before your serums and moisturiser, giving your skin and mind a quick refresh so your skincare products can work all the more.

  • Depending on room temperature, the Glow Bowl will remain optimally cool for around 15 minutes - which is more than enough face-dip time before you move into your skincare routine.

    For optimal temperature, we recommend setting it up prior to cleansing, and allowing the ice a few minutes to cool the water.

  • If using the product everyday (or most days) we recommend a gentle rinse with warm water once a week.

  • The Glow Bowl is crafted from high-quality silicone. It's hypoallergenic, non-comedogenic, and non-toxic. (That translates to safe for the skin and easy to clean).

Orders

  • To place an order, find the products here and add to your cart. Then proceed to checkout, where you can enter your shipping and payment information.

  • We accept all major credit and debit cards.

  • You will receive a tracking number by email once your order has been shipped. You can use this number to track the status of your shipment on our order tracking page.

  • Our products include a 30-day money back guarantee. Due to hygiene reasons, we can only accept returns for unused items. If you haven’t used it and need to return it, reach out to our team at hello@jaidewellness.com within 30 days of delivery to start the process.

Shipping

  • Currently, Jaide is offering free shipping on all orders, Australia-wide!

  • If you need to change the shipping address for your order, please contact us as soon as possible at hello@jaidewellness.com. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after the order has been processed.

  • Orders are usually processed within 1-2 business days and based on where you are located within Australia are delivered within 2-8 business days.

This company was founded and operates on unceded land. We pay respects to the Gadigal Eora, and their elders past and present.